Take advantage of our support services

Whether you make use of our attractive Support Package, decide for our Hotline with to-the-minute charching or benefit from our FAQ Service: Our technical support offers professional assistance for every question about the entire OpenLimit product range.

The Support Package for 19,90 € per annum!
For using the OpenLimit products in a fast, uncomplicated and optimal way, you get 365 days a year qualified assistance by our customer support service. An overview of your advantages:

  • Exclusive and direct processing of your request
  • Immediate accepting of your support request
  • Availability on 365 days between 8 a.m. and 10 p.m
  • Processing of your support request in German and English
  • Full cost control at reasonable fixed prices.*

*The contract of a support package already pays off for as little as 10 hotline minutes!

Order your Support Package for 19,90 € now!

Quick help in FAQ
The OpenLimit FAQ pages (in German) provide free-of-charge support and answers to the most common technical questions regarding OpenLimit products from version 2.1.6.3 on and S-TRUST Sign-it from Version 2.0 on.

Software service contract
Within the scope of a software service contract OpenLimit covers also maintenance and further development of the software and offers update and hotline services on special conditions. We will gladly submit an offer to you.

One final note
Regardless of your request, we can help you as quickly as possible if you give us the license number of the software product, the provider of your signature card, the manufacturer of your card reader as well as the applied operating system.

Service & Support

Hotline

  • +49 900 147 8877 
    landline: € 1,99/min
    mobile telephony:  € 2,00/min + perhaps additional fees
  • +41 900 510 966  
    landline: CHF 3,10/min
    mobile telephony: CHF 3,20/min + perhaps additional fees

FAQ

 OpenLimit